Make the situation clear.
Address, source if known, affected floors and any hazard belong in the first conversation.
Ask the right question before entry, during removal and after the visible water is gone.
Address, source if known, affected floors and any hazard belong in the first conversation.
The contractor selects equipment for the water and materials, with changes agreed before extra work.
Ask what was found, what is still wet and how proposed follow-up work would be documented and charged.
Clarify what extraction includes, how the wet boundary is assessed and what findings may lead to further work. Ask how additional access or drying would be explained and authorized.
Recordkeeping helps you understand what was agreed. Any insurance questions belong with your insurer; a contractor cannot guarantee a policy or claim decision.
Give the exact address and describe the affected rooms. The independent contractor confirms availability, the assessment and work terms.